Quietly proactive
The best IT is the kind you never notice. We monitor and fix the small things before they ever reach your desk.
HomeAbout
A local IT team that sweats the small stuff.
We started Infotech because too many Derby businesses were stuck with IT that only showed up when something broke. We do the opposite: quietly keeping things working so you barely have to think about us.
St George's House, Vernon Gate, Derby
The team you'll actually talk to
Proudly based in Derby, working with businesses we can drive to.
We're a close-knit team of engineers and account managers who genuinely like solving problems. No call-centre scripts, no being passed around, just people who know your name and your network.
From our base on Vernon Gate we support clients across Derby, Nottingham and the wider East Midlands, with secure remote support reaching teams anywhere in the UK.
"Being a small business ourselves, we understand the importance of a consistent, personal service. We deliver high-quality service because your business is as important to us as our own." Billy Warren, Managing Director
- Billy Warren, Managing Director
- Gregg Holliday, Technical Account Manager
- Martyn Jones, Technical Support
- Dexter, Director of Wellbeing
The way we like to work.
Three principles behind every decision we make for the businesses we look after.
Plain-English, always
No jargon, no baffling you into a sale. We explain things the way we'd want them explained to us, then let you decide.
Earned, never locked in
Honest advice and rolling contracts. We keep your business because you want us to, not because you are tied in.
Small enough to care, set up to deliver.
2012
Supporting East Midlands business since
30+
Years of combined experience
100%
UK-based, Derby-headquartered team
4.9/5
Average client satisfaction rating
Local matters
When you need us on-site, we're already nearby.
Remote support fixes most things in minutes. But when hardware fails or a new office needs cabling, having a team a short drive away makes all the difference.
- Same-day on-site visits across Derby & Derbyshire.
- People who know the area, and your business by name.
- UK-wide remote cover for teams working anywhere.
On-site
Same-day visits across Derby & Derbyshire
Remote
UK-wide cover, most fixes in minutes
Kind words
What clients across the East Midlands say.
Infotech are always on hand to quickly resolve issues either remotely or at our offices. We're very happy with the on-going support and we'd have no hesitation in recommending their services.
Andy PageCEO, Sharing In Growth
Infotech have provided 3rg outstanding service and support over the years, always delivering above and beyond our expectations. They are friendly and approachable without all of the IT jargon.
Ray QuarrieDirector, 3rg Security Training
Working with Billy and Greg means first and foremost that what you want to get done, gets done! The service is professional at all times and their response times are quick.
Tony ClarkeDirector, Riley Automation
They have always been quick to respond to queries. Their vast IT knowledge and helpful manner has proved invaluable in resolving any problems quickly and with minimum disruption to our work.
Anne HydeOwner, Delightful Living
Infotech are more than just an IT support company to us, they have become a business partner! They have implemented tools and processes that complement all aspects of our work.
David AlltonDirector, Design Engineering Consultants
Infotech have proved themselves to be very knowledgeable guys, possessing the skills and ability to provide us with exactly the level of friendly and flexible service we were seeking for the operation of our business.
Steve SwindaleOwner/Director, Swindale Associates
Infotech built us a fantastic, easy-to-use website that helps so many people find the support available to them. Whatever we've needed, they've been on the end of the phone or email to sort it promptly. Without their help we couldn't support as many families across the county as we do.
Caroline FroggattCommunity Engagement, Children's Bereavement Centre
